Política de privacidad

This Privacy Policy outlines how Alifero (referred to as «we,» «us,» «our,» or «Site») collects, utilizes, and discloses your personal information when you interact with our services or make purchases at www.alifero.es (collectively, the «Services»). The terms «you» and «your» refer to you as the user of our Services, whether you are a customer, visitor to our website, or any individual whose information we have collected.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and sharing of your information as detailed in this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our Services.

Updates to This Privacy Policy

We may periodically revise this Privacy Policy to reflect changes in our practices or to comply with legal or regulatory requirements. Any updated Privacy Policy will be posted on our Site with a revised «Last Updated» date.

Collection and Use of Your Personal Information

To provide our Services effectively, we gather personal information from various sources as detailed below. The data we collect may vary based on your interactions with us.

In addition to the uses described herein, we may utilize the information collected to communicate with you, provide the Services, adhere to legal obligations, enforce our terms of service, and safeguard the rights of our users and others.

Types of Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. «Personal information» refers to data that identifies or relates to you. The sections below detail the categories and specific types of personal information we may gather.

Information You Provide Directly

You may submit the following types of information when you interact with our Services:

Contact Details: Your name, address, phone number, and email address.
Order Information: Includes billing and shipping addresses, payment confirmations, and contact details.
Account Information: Your username, password, and security questions.
Shopping Preferences: Information on the items you view, add to your cart, or include in your order list.
Customer Support Communications: Any information you choose to provide when contacting us for support.

Certain features of our Services may require you to provide specific personal information. While you can choose not to provide this information, doing so may limit your access to certain functionalities.

Information Collected through Cookies

We automatically gather certain details about your interaction with our Services («Usage Data»). This includes using cookies, pixels, and similar technologies. Usage Data may encompass device information, browser details, network connection data, IP address, and other interaction-related information.

Information from Third Parties

We may also receive information about you from third parties, including:

Service Providers: Companies like Shopify that assist us in operating our Site and Services.
Payment Processors: Entities that collect and process payment information to fulfill your orders.
Tracking Technologies: Third-party tools that collect information when you engage with our Services or advertisements.

Any third-party information will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party data or their practices.

How We Utilize Your Personal Information

Your personal information may be utilized in the following ways:

Providing Services: To fulfill orders, process payments, manage accounts, and facilitate returns or exchanges.
Marketing: To send promotional communications via email, text, or postal mail, and tailor advertising on our Site and other platforms.
Security Measures: To detect and address fraudulent activities and ensure the security of your account.
Communication: To improve our Services and provide customer support.

Disclosure of Your Personal Information

We may share your personal information with third parties under certain circumstances:

Service Providers: Third parties that perform services on our behalf (e.g., IT, payment processing, shipping).
Marketing Partners: To enable targeted advertising and marketing efforts.
With Your Consent: If you request or authorize disclosure to third parties.
Business Transactions: In connection with mergers, acquisitions, or legal obligations.

In the last 12 months, we have shared categories of personal information for the purposes stated above.

User-Generated Content

Our Services may allow you to post reviews and other user-generated content. If you submit content publicly, it will be accessible to anyone. We cannot control how this information is used by others and are not liable for its privacy or security.

Links to Third-Party Websites

Our Site may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Your Rights and Choices

Depending on your location, you may have rights concerning your personal information, including:

Right to Access: Request access to your personal information.
Right to Delete: Ask us to delete your personal data.
Right to Correct: Request correction of inaccurate personal information.
Right of Portability: Receive a copy of your personal information and request its transfer to another entity.
Opt-Out Rights: Direct us not to sell or share your information for targeted advertising.

You can exercise these rights by contacting us as outlined below.

Complaints

For any complaints regarding our handling of your personal information, please reach out to us. If unsatisfied with our response, you may have the right to escalate your complaint to a local data protection authority.

Contact Us

For questions about this Privacy Policy or our practices, or to exercise your rights, please contact us at:

Email: [email protected]
Address: C/SENDA DE LES DEU, 18A, 46138, RAFELBUNYOL, VALENCIA